Your privacy matters. Learn how we protect and manage your personal data.
Under the General Data Protection Regulation (GDPR), you have the following rights:
Request a copy of all personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data ("right to be forgotten").
Receive your data in a portable, machine-readable format.
Object to processing of your data for specific purposes.
Request limitation of how we process your data.
We collect and process personal data for the following purposes:
Name, address, email, and payment information to fulfill your orders and provide customer support.
Usage analytics and browsing behavior to improve our platform, personalize recommendations, and enhance user experience.
Email address for order confirmations, shipping updates, and (with your consent) marketing newsletters.
IP addresses, device information, and transaction patterns to protect against fraud and maintain platform security.
Financial and transaction records as required by tax, trade, and regulatory obligations.
We retain personal data only as long as necessary:
| Data Category | Retention Period |
|---|---|
| Account Information | Duration of account + 30 days |
| Order Records | 7 years (legal requirement) |
| Payment Data | As required by payment processor |
| Communication Logs | 2 years |
| Analytics Data | 26 months |
| Marketing Preferences | Until consent withdrawn |
| Session Data | 24 hours |
After the retention period, data is securely deleted or anonymized.
You have control over your personal data:
Manage cookie settings through your browser or our cookie policy page.
Unsubscribe from marketing emails using the link in any email or through your account settings.
Update or correct your personal information in your account profile.
Log in to manage your personal data and exercise your data rights.
Log InFor any data privacy questions, contact our Data Protection Officer at dpo@globexsky.com